Privacy Policy
Effective date: November 2, 2026
GoPest (“GoPest,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you visit
gopest.net, request an inspection or estimate, contact us, or use our pest control services.
Information we collect
Information you provide. We may collect your name, email address, telephone number, billing and service addresses, and information you submit through website forms, email, telephone, or other communications. This may include details about your property, pest concerns, inspection requests, and service preferences.
Customer and service information. When you become a customer, we may collect account details, appointment and service history, inspection findings, service communications, billing records, and payment status. Payments made through a third-party payment portal are also subject to that provider’s privacy practices.
Website information. We use basic cookies, tags, and analytics to understand website traffic. Our current reporting shows site views over the previous seven days.
Information from other sources. We may receive information you submit through advertising platforms, referral sources, or other services when you ask to be contacted by GoPest.
Call recordings. Calls made through Google Leads may be recorded. GoPest’s call recording is limited to calls through Google Leads.
How we use information
We use personal information to:
- Respond to inquiries and provide inspections, estimates, and pest control services.
- Schedule appointments and communicate about service, accounts, billing, and payments.
- Maintain customer records and resolve service concerns.
- Send offers and service information, subject to your choices and applicable consent requirements.
- Understand website use, evaluate marketing performance, and improve our website and services.
- Protect our systems, prevent fraud, enforce agreements, and meet legal obligations.
How we disclose information
We may disclose information to service providers that support our business, including website hosting, customer management, appointment scheduling, communications, payment processing, analytics, and advertising services. These providers receive information needed for the services they perform, subject to applicable agreements and law.
We may also disclose information when required by law or valid legal process; to protect the rights, property, or safety of GoPest, our customers, or others; at your direction; or in connection with a merger, acquisition, sale of assets, or similar business transaction.
GoPest does not sell personal information.
Cookies and similar technologies
Cookies are small files stored on your device. Our website uses basic cookies, tags, and analytics to support website functions and understand site views.
You can manage or delete cookies through your browser settings. Disabling cookies may affect some website features. Browser settings may not control every tracking technology or information already collected. Where a website consent or privacy preference tool is available, you can use it to manage the choices offered.
Email and text messages
Email. You can opt out of marketing emails by using the unsubscribe link in the message. We may continue to send account, billing, appointment, and other service communications.
Text messages. GoPest’s SMS programs will require enrollment before program messages are sent. If you enroll, we use your number and consent records to provide the messages described during enrollment. Enrollment in marketing texts is optional and is not a condition of purchasing services. Message frequency and opt-out instructions will be provided during enrollment, and message and data rates may apply.
Submitting a contact form or providing a telephone number does not by itself constitute consent to receive automated marketing texts.
Your privacy choices and requests
You may contact us to request access to, correction of, or deletion of your personal information, or to update your communication preferences. Depending on where you live and which laws apply, you may have additional rights, including rights to obtain a copy of information or opt out of certain uses or disclosures.
Send requests to info@gopest.net or call 855-621-2847. We may need to verify your identity before responding. Some information may need to be retained for legal, accounting, security, or service-related reasons. We will handle requests as required by applicable law.
Data retention and security
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining appropriate business records, resolving disputes, and meeting legal obligations. Retention periods vary by the type of information and the reason we hold it.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No internet transmission or storage system can be guaranteed completely secure.
Children’s privacy
Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate steps.
Links to other websites
Our website may link to customer portals, payment services, social media platforms, and other third-party websites. Those services have their own privacy policies and practices. Review their policies before providing personal information.
Changes to this policy
We may update this Privacy Policy as our practices or legal requirements change. Updates will be posted on this page with a revised effective date. Where required by law, we will provide additional notice or obtain consent.
Contact us
For privacy questions or requests, contact:
GoPest
26041 Predazzer Ln, Suite A
Daphne, AL 36526
Email: info@gopest.net
Phone: 855-621-2847
Website: